FAQs

Breakfast and supper are included in the rent and if a person decides not to come down for them, the cost is not deducted from the monthly charge.

You would provide your own linens, as well as furniture.

There are no doctors or physicians on staff. We have an onsite Registered Nurse.

The paneling process for a Personal Care Home Placement falls under the jurisdiction of the Winnipeg Regional Health Authority (WRHA), and Concordia Village does not have an official say in this matter. Every effort is made however to try to facilitate such a placement.

A family member may stay overnight in a Resident’s suite under the following conditions:

• the Tenant Resource is made aware of the stay (duration of),
• if the family member (guest) is planning on eating breakfast, lunch or supper at CV, tokens must be purchased for these meals, and
• they must not disturb the other residents (no excessive noise).

In the case that a person is not feeling well enough to come down to the dining room for their meals, there are volunteers who will bring their meals to them on a short term basis.

Definitely. We have many residents who are clients of Home Care.

Continental breakfast and the evening dinner meal are included.

Soup and sandwiches are available for purchase on certain days of the week from 12:00pm-1:00pm in the dining room. 

We offer two different meal choices each evening. In addition, we can also steam or pan fry fish as an alternative if you prefer. We frequently offer a vegetarian choice if need be. 

Talk to the cooks on duty early in the day to see what other alternatives they may be able to offer you. They are generally quite flexible and will do their best to accommodate your nutrition needs. You can ask a server to request the chef to come speak with you or you can call the kitchen directly. 

Our kitchens are not set up to accommodate severe allergies or food intolerances. You may wish to consider this carefully as we gear our cooking style towards the majority. 

We do not cater specifically to specialized diets. Proper nutrition is of utmost importance in our kitchens. We offer enough variety and choice that the average person on a specialized diet should be able to mix and match to build a balanced, nutritious meal for their personal needs. If you are uncertain, we are here to help with any concerns or information you may need. Our menus are formulated around the most current food guide for seniors and designed to reflect the personal preferences of our resident population. 

The breakfast buffet includes freshly baked muffins and other pastries, toast, cereal and various fresh and canned fruit. Often you will also enjoy yoghurt, cottage cheese and cold hardboiled eggs. Twice weekly, a chef prepares a hot breakfast buffet for you to enjoy. Those items may include scrambled, fried or poached eggs, bacon, sausage, pancakes, Belgian waffles, brunch casseroles, grilled sandwiches, Denver Mix or whatever else may inspire them! 

Dinner will start with your choice of beverage; coffee, tea, or various juices. You will be given the option of having a freshly baked dinner roll to accompany your choice of soup or salad. After you’ve enjoyed your entrée, you will be offered the dessert of the day. If you do not wish to have the dessert of the day you may choose a cup of sugar-free ice cream, a sugar-free cookie or some fruit cocktail.

We believe in a holistic, natural approach to cooking as opposed to using pre-fabricated, processed foods. Most dinner menu items are made from scratch, including our soups. We do our best to keep our kitchens free of MSG and trans-fats. 

In Concordia Village 1, breakfast is available daily from 7:30am-10:00am. In Concordia Village 2, breakfast is available from 7:00am-10:00am. Lunch is available for purchase between 12:00pm-1:00pm. In Concordia Village 1 the dinner meal is served from 4:00pm-5:30pm. In Concordia Village 2, we have two different seating times. The first seating is from 4:00pm-5:00pm. You are welcome to come in as early as 3:30pm if you wish. The second seating time is 5:30pm-6:30pm. Upon move-in, your seating time will be assigned to you. Accommodating preferences in seating time will depend upon availability. 

That is entirely up to you. You may choose to have an assigned seat or you may choose to keep your options open to move tables at your leisure. The latter choice is a terrific way to mingle and make new friends! 

Absolutely! We love having guests join you for meals! We respectfully ask that guest arrangements are clearly marked in the reservation books which are at the entrance of each dining room. We prefer one day’s notice so that we can ensure we have ample food prepared. Guest meal tokens must be purchased in advance at the front desk. We do not accept cash in the dining room. 

Yes! We have a comprehensive catering menu and we are also happy to customize a menu to suit your needs.

Light housekeeping includes the following:

• Clean and sanitize bathroom sink, tub/shower, toilet and kitchen counter
• Damp mop kitchen and bathroom floors
• Vacuum carpet
• Light dusting around items on furniture. 

There is a caretaker couple living on site who perform daily, evening, and nightly random checks.

Home Care, provided through the Winnipeg Regional Health Authority, is available to Manitobans of all ages based on an assessment of need and availability of other resources to the individual and family. A request for a Home Care assessment can be made by the family or by a friend.

Home Care Programs & Services – following an assessment by a Case Coordinator, individuals are entitled to access the following services:

• Personal Care Assistance: Help with personal care such as bathing, using the toilet or getting dressed.
• Home Support: Help with meals, light housekeeping and laundry.
  
• Health Care: Nurses may provide nursing care such as wound care, medication reminders, application of ointments, instilling eye drops, etc.
• Family Relief: A worker can provide short periods of in-home relief for the caregiver.
• Respite Care: This provides for a longer period of relief for the caregiver.
• Supplies and Equipment: Some supplies and equipment needed to provide care might be available through home care. 

To be eligible for the Home Care Program an individual:

• Must require health services or assistance with activities of daily living
  
• Must be registered with Manitoba Health
• For a non-Manitoba Resident, first it will be necessary to register with Manitoba Health for a temporary number, then Home Care will be able to begin the process

To register for a health number contact Manitoba Health, (204) 786 7101.

Request for Home Care Program & Services – to make a request and to receive more detailed information contact: Home Care Central Intake(204) 940 2655. 

A family doctor, day hospital, Geriatric Program Assessment Team or walk-in clinic can make a diagnosis. A number of health care professionals, who may include a psychologist, a psychiatrist, a neurologist or geriatrician, may be included in the exploration of symptoms to help determine the prognosis.

Assessment – assessments are done by the Case Coordinator. The assessment will determine:

• Eligibility for the program and services.
• How to help the family organize available assistance.
• How to access the available community resources.
• What may be required from home care.
• Whether the need for care is best met in another setting.

Access to Long Term Care and Housing Options – as Dementia Related diseases (or physical disabilities) progress, decisions regarding a Personal Care Home or a long–term care facility will need to be made. Each family must make this decision based on their own personal needs. Consideration may be made when the person can no longer remain safely in the home even when additional services are provided. 

For more information regarding Home Care Services, click on www.gov.mb.ca/health – Manitoba Health’s site offers additional information about Health Care, and other health programs and services provided by Manitoba Health, the Provincial Health Department for the Province of Manitoba.